Have a question about Pingtumi? You’ve come to the right place.
Pingtumi is a mobile broadcast messaging service that enables any business, organization or individual to message large groups using push notifications.
Unlike popular social networking apps or group messaging apps, Pingtumi messages are one-way only. Recipients receive their messages on the lock screen of their smartphone as a push notification.
If you’re a business, organization or individual that needs to message large groups simultaneously with time sensitive information then Pingtumi is for you. Examples include, sports clubs, organizations, personal instructors, event planners, fitness trainors, teachers, conference organizers, tour guides, website owners, families etc.
Pingtumi is currently available in the United States, United Kingdom, Australia, Canada and Ireland. We’re looking forward to making it available to more countries in the near future. If you do not reside in the U.S. but would like to try Pingtumi, please send us an email at firstname.lastname@example.org and state your country of origin.
Pingtumi is comprised of two groups, broadcasters and subscribers. Anyone who uses the app can play the role of a broadcaster, subscriber or both.
Broadcasters are those who create and send notifications. To create a notification, broadcasters must first create a title that best describes the content of the notification. Using the title as a guide, the broadcaster creates a message using text, audio, video, maps or images. After the message has been created, the broadcasters can send it immediately or schedule if for future delivery. It is the responsibility of the broadcaster to add subscribers to the message title.
Subscribers are individuals who subscribe to one or more message titles. Subscribers can receive invites directly from the broadcaster or they can search for the broadcaster’s message title within the Pingtumi app and subscribe to it.
Once the message is triggered by the broadcaster, subscribers will receive the message on the lock screen of their smartphone as a push notification. They will also receive a copy of the message in the Home screen of the Pingtumi app.
No you don’t. We believe your mobile number should remain private. We don’t require it during the sign up process or as a condition for using the Pingtumi. During the sign up process, we require that you create a unique username which differentiates you or your organization from other Pingtumi users.
Yes. If you’re not managing a large group, you can use Pingtumi as a personal reminder. Just create your message and schedule a delivery time or location. You can even customize the sound of the incoming notification so as to differentiate between various tasks.
For example, schedule time based notifications to take your medication, pick up the kids from school, attend class, attend events, purchase tickets etc.
Alternatively you can schedule location notifications to remind you to visit a venue when you’re nearby (e.g. pick up the laundry)
The primary difference between Pingtumi and group messaging apps is that Pingtumi is broadcast only.
Group messaging apps are great for facilitating conversations between small to medium sized groups. However, as the size of the group increases, it becomes increasingly difficult to keep track of the conversation.
If you have need to message larges groups but don’t have the time or resources to manage individual conversations then Pingtumi is for you.
Broadcast messaging via text (SMS) requires the broadcaster to aggregate the mobile numbers of the recipients and then sign up with an SMS aggregator who can facilitate the broadcast across multiple cellular networks. This can be a complex and costly process and is generally overkill for individuals or small and medium businesses with limited broadcast needs. In addition, many end users are hesitant to disclose their mobile number for fear that it will used inappropriately.
Pingtumi enables any business, organization or individual to get up a running quickly by simply installing the Pingtumi app and promoting it to their end users. Subscribers can opt in and out of message feeds without revealing their mobile number or email address.
Since Pingtumi messages are broadcast only, the recipients only receive the information they sign up for. Social networks provide great value but their message feeds are often noisy and frequently contain posts that either arrives too late or is irrelevant. This causes most users of social networks to turn off notification alerts.
Pingtumi eliminates the noise inherent with social networks by providing a clean message feed that contains only information the end user requested.
Email is great for long form messages and messages that don’t require an immediate response. Due to the high volume of emails we receive each day, it isn’t practical to turn on notifications for all email messages.
With Pingtumi, you specifically which notifications you’d like to receive as a push notification, thereby capturing your immediate attention for the most important or time sensitive messages.
When you create your notification title, you’re automatically added as a subscriber. If you unsubscribe from your notification and would like to re-subscribe, you can find your notification in the Search section of the Pingtumi app.
To find your notification, search by Title, Name/Username or Title ID. Once your notification is retrieved, swipe left on the notification title and tap the + button.
Pingtumi is currently free to broadcasters and subscribers. In the future, broadcasters will have the opportunity to pay for advanced messaging functionality.
If you’re a broadcaster, your subscribers need to have the Pingtumi app installed on their smartphone. If you marked your notification title as public, your subscribers can search for your notification within the Pingtumi app. If your notification is marked private, your subscribers can search for your notification via the unique Title ID.
As a broadcaster, you can publish the unique Title ID of your notification in print literature, on your website or on other media channels that maximize visibility. Alternatively, you can invite subscribers via text or email.
Notification titles marked as “Private” will not appear in search results. To discover a private notification using the search feature, enter the 5 character Title ID of the notification title in the search field marked “By ID”. The 5 digit Title ID can be found in the invitation sent to you from the broadcaster.
Swipe left on the notification title in the “My Notification” screen and select “Info”. A pop up alert will appear that provides the Title ID.
For push notifications to arrive, notifications must first be enabled. Go to “Settings” in the Pingtumi app (gear icon) and ensure that the Notifications switch is set to the “On” position. Also verify that your volume is turned up and the notification settings on your phone are configured to enable badges and sounds.
For location notifications to arrive, Location Services must first be enabled.
For iOS users, go to “Settings” in the Pingtumi app (gear icon) and ensure that the Location Services switch is set to the On position.
For Android users, go to Settings on your Android phone, tap the Pingtumi app logo then tap Permissions and ensure that the Location switch asset to the On position.
Location notifications use GPS to track your location so your mobile device will need to be visible to GPS satellites. Location notifications may not work well when indoors or when your mobile device has poor internet connectivity.
If you create a notification and schedule by location, your notification will be visible to your subscribers when they enter or leave the geofence you created. In the current version of the Pingtumi app, you will not be notified when your subscribers enter or leave the geofence you created.
Yes. Go to Settings (gear icon) in the Pingtumi app and tap “Quiet Hours” to schedule quiet hours. Don’t forget to set the “Scheduled” switch to On and tap the check mark (Android smartphones). This action will mute ALL incoming Pingtumi notifications.
To mute select Pingtumi notifications, go to Settings, tap Customize, select a title you wish to mute then set the Notifications switch to the OFF position.
During quiet hours, remote notifications will appear quietly in the Home Screen of the Pingtumi app.
Currently, U.S. Daylight Savings is NOT accounted for when scheduling notifications. You will need to reschedule your notifications to account for any time changesas a result of daylight savings.
You can contact us at any time at email@example.com. We’re always eager to hear from you and appreciate any suggestions you may have on how we can make Pingtumi better.
© Pingtumi Inc. 2017